The CSDM framework provides standard fields and values that you can use to track the life cycle of an asset or a CI. Common Service Data Model life cycle states.Set up the Common Service Data Model ( CSDM) framework to use standard fields and values to track the life cycle of a CI. Following this model ensures that the data for that application maps correctly to the appropriate tables. The Common Service Data Model ( CSDM is a framework or blueprint that you can follow when you set up your ServiceNow® application. Common Service Data Model conceptual model.You can find additional information about the CSDM on the Showing CMDB configuration items (CIs) and theirĭata model, which includes the following components: You can use the CMDB query builder to create reports Of the ServiceNow products on the Now Platform®.
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If you don't follow this standard, you may not receive the full benefit Following the CSDM frameworkĮnsures that the data your ServiceNow application requires mapsĬorrectly to the appropriate CMDB tables. Also, the CSDM is the standard forĪll ServiceNow products that use the CMDB. The CSDM is a CMDB-based framework that identifies where to place dataįor the products that you're using. You can use the CSDM as a blueprint to map your IT Many ServiceNow products depend on data within this data model. Guidelines for using base system tables and relationships. Reporting, and provide prescriptive guidelines for service modeling within the ServiceNow® Configuration Management Database (CMDB).įramework that supports multiple configuration strategies. The CSDM terms and definitions enable service These terms and definitions form the basis for Of terms and definitions that span and can be used with all ServiceNow® The Common Service Data Model (CSDM) is a standard and consistent set
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